Teams and Communication
On this course you will learn about how to manage teams effectively (face-to-face and remotely) and explore issues of organisational communication.
Who is it for?
This course is for you if:
- You are a new manager, or a manager with some experience, who wishes to develop and improve team working and communication in your organisation or department;
- You want a course that gives you a range of practical ideas as well as a theoretical grounding in the topic;
- You want to discuss issues and solutions with other managers and with a course tutor, networking within a global community.
The course requires a minimum English language level of C1. The course can be taken by managers working in a language school context in any department e.g. DOS, Marketing Manager, Head of Reception or School Director.
This is a 6-module course, delivered asynchronously entirely online via our Moodle site.
During the course you will:
- consider the stages of team formation and team roles, and look at theory and practice of leadership in teams
- examine strategies for improving teams which are not working effectively
- analyse and explore the main communication issues in your workplace, and look at ways of addressing these
- through case studies and discussion, explore and devise best practice for ensuring organisational communication is effective
The course is an asynchronous online course. It is designed this way so that you can access the material whenever it suits you. You don't have to log on at a certain time which means that wherever you are in the world the time difference is never an issue.
A new module is covered each week and the material for that module is provided over the course of the week. You are given tasks to do both in groups and individually. The discussion forums are a great opportunity to share ideas and learn from your peers on the course. It is advisable to log on regularly so that you keep up to date with the ongoing discussions. The tutor will also log on frequently, monitor the discussions and give you guidance and support.
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Your tutor marks your tasks as the course progresses and there is the opportunity to resubmit if necessary. Participants are expected to submit a minimum of 70% of the tasks. At the end of the course there is a final assignment which pushes you to reflect on what you have learnt on the course. The assignment along with your tasks makes up the portfolio that is submitted electronically to the IHWO Assessment Unit. Your tutor is on hand for support throughout. The final grade is a pass or fail. Portfolios are submitted two weeks after course completion.
You can find out about the certificate you will receive here.
The course is normally delivered by a single tutor. The number of participants can range from 8 to 16. Our tutors are all experienced managers with many years of experience working in language schools as well as online training experience.
It depends on the individual, but we recommend a minimum of 5 to 7 hours per week spent online and doing tasks. Your study hours are flexible, but some tasks require group input and have set deadlines. The more time you can devote to the course, the more you will gain from it.
What is special about this course?
What participants really value on this course is the online community, the opportunity to share best practice and discuss experiences they have had with peers from all over the world. Plus the expert input from their knowledgeable tutor.
How do you apply?
Choose the dates you would like and complete the online application form. We will contact you if there are any questions, and once approved we will be in touch to let you know how to pay.
The course fees stated are exclusive of 20% VAT. VAT will be added to the fee if it is paid by a business or individual located in the UK.
Course fees must be paid in full prior to the start date.