Quality and Inspections

All IH schools share a quality commitment to our clients, our staff and our planet. We want our clients to achieve their aspirations and open new horizons by learning with International House face to face or in an online environment, and we want our staff to be a part of a team supporting students to progress and achieve.

You can trust International House because all IH schools are regularly inspected, both face to face and online, to ensure we always deliver a high quality service. Our objective is to ensure that staff and students can trust all International House schools regardless of their city and country, and regardless of how they are studying. 

In inspections we not only check what schools are doing now, but encourage them to keep up to date and lead the industry with innovations.

IH Promises

The IH Promises say what quality will mean to you – either as a client or a member of staff.

IH Client and Staff  Promise >>

IH Online Promise

We want you to have a successful, engaging and enjoyable online experience. This is our online promise to you.

IH Online Promise >>

Our online courses are specially designed for the online environment so that you can learn efficiently and enjoyably. We have a whole school behind the scenes to support your learning.


Simply, inspections check that schools are delivering on their promise to clients and staff. IH schools are inspected when they first join the network, then they gradually reduce to once every three years. Inspections involve visiting the school, observing classes, directly surveying students and staff, speaking to managers, and looking at paperwork and processes. Inspections usually last between two and four days. Schools receive a detailed report, and a Highlights Report which can be shared with clients and other stakeholders.  These can be seen by accessing the link opposite.