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International House Staff

Monica Green

Executive Director
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Monica Green has been the part time Executive Director of International House World Organisation since October 2008. She is also a member of the IHWO Board and Management Committee and has chaired both bodies on several occasions. In her role as Executive Director, Monica focuses on the strategic and legal aspects of running the company as well as line managing the COO.

Monica is based in Portugal where she is the owner and director of International House Torres Vedras. The school was established in 1990.

Contact Monica for:

  • Strategic issues
  • Trademark matters
  • Issues to be addressed to Board or Management Committee

Lucy Horsefield

Chief Operating Officer
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Lucy is responsible for the staff and operations of International House World Organisation Ltd in London. She was appointed as COO in January 2009, having worked for International House World Organisation since 2001 in a number of different roles including recruitment, HR and Quality Management.

Contact Lucy for:

  • Operational concerns or queries
  • IH Inspections
  • Corporate matters

Beccy Wigglesworth

Operations Manager
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Beccy joined IHWO in 2014 as Operations Manager, and helps with Quality & Inspections, Recruitment and Membership Development.

Contact Beccy for:

  • Information on how to affiliate your school to the IH network
  • Support and enquiries throughout the affiliation process
  • School inspection information


Caroline Lagden

Marketing and Communications Manager
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Caroline is the Marketing and Communications Manager, running the IHWO websites and managing digital marketing, communications, and branding, as well as being involved in events and conferences.

Contact Caroline for:

  • All website queries
  • Updates to membership information
  • News about your school/staff for publicity
  • Newsletters
  • Feedback surveys
  • Online Placement Test enquiries

Jeaniene Frehse

Book-keeper and Office Manager
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Jeaniene manages the accounts and finances for IHWO and is also the office manager. She enrols candidates on IH online teacher training courses, issues their certificates and is the Assessment Unit Coordinator.

Contact Jeaniene for:

  • Invoicing
  • Credit card transactions
  • International bank transfers
  • Accounts queries
  • Payment plans
  • Tax queries
  • Teacher training certificates
  • Assessment Unit queries
  • IHWO teacher training course payments

Tanya Harn

Assessment & Recruitment Officer
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Tanya is the Assessment Unit Coordinator and the Online Teacher Training courses administrator.  She enrols candidates on the IH online teacher training courses, issues certificates and keeps track of the IH Assessment Unit courses running around the world.  She also assists Yvonne with recruitment, which includes conducting interviews for IH schools, and delivers career guidance sessions to newly qualified EFL teachers.

Contact Tanya for:

  • IH Certificate queries
  • Online teacher training course enrolment
  • Applications for face-to-face IHCYLT courses
  • British Council career guidance sessions
  • Recruitment queries

Laura Jenkins

Marketing and Communications Administrator
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Laura is the Marketing and Communications Administrator, running the IHWO social media channels and responsible for Study Abroad activities. She manages the Agents’ Roadshow, as well as being involved in other events and conferences.

Contact Laura for:

  • Study Abroad
  • Agents' Roadshow
  • Social media enquiries

Yvonne Hamill

Recruitment & Quality Administration Assistant
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Yvonne is the first point of call for all general enquiries by phone or email.

She also assists Beccy Wigglesworth with recruitment administration, coordinates the issuing of Teacher Training certificates and arranges school inspections.

Yvonne sends out welcome packs to new affiliates and manages product orders from the International House online shop.

Contact Yvonne for:

  • General enquiries
  • Certificate enquiries
  • Recruitment queries
  • School inspection arrangements
  • Teacher Training course payment enquiries
  • Welcome pack information
  • IH Shop orders and product information

Shaun Wilden

Teacher Training Coordinator
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Shaun has been working part-time as the Teacher Training Coordinator since September 2007. He works for IHWO three days per week but is usually at the end of an email if you need anything.

Shaun provides teacher training advice and support for International House Teacher Training Centres. He also runs the IH Online Teacher Training Institute (OTTI), develops courses and oversees the IH Assessment Unit. Shaun is based near Oxford, UK.

Contact Shaun for:

  • Teacher training advice and support
  • Advice on setting up a Teacher Training Centre
  • Enquiries about online teacher training courses and dates
  • Registering an IH teacher training course in your school
  • Getting tutor approval for IH Teacher Training Courses
  • Advice on running the IH courses
  • Submitting grades for teacher training courses
  • Course development ideas and feedback
  • Assessment Unit enquiries

Neil McMahon

Academic Coordinator for Resources and DOS Support
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Neil works part-time for IHWO four days per month. He is responsible for managing, editing and creating resources and teaching materials for staff in IH schools. Neil also provides support and advice for Directors of Studies (DOS) across the network.

Neil is based in Buenos Aires and is a Teacher Trainer for IH Buenos Aires Teacher Training.

Contact Neil for:

  • Queries about online teaching resources and materials
  • Materials that you would like to share with the network
  • Ideas for new materials and resources
  • Queries about live online workshops and conferences
  • DOS information, support and advice

Kylie Malinowska

Young Learners Coordinator
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Kylie works part time for IHWO 16 hours per month and is available to support and advise all current and potential Young Learners teachers or coordinators via email or Skype.

Kylie joined the IHWO team in 2011 and is based at IH Prague where she is the Young Learners ADOS, Preschool Coordinator and IHCYLT Tutor.

Contact Kylie for:

  • All Young Learners enquiries
  • Advice on setting up a YL department
  • YL teaching advice
  • YL resources for sharing
  • Joining the IH YL Google Group or Facebook group

Corporate Governance

IHWO Board of Directors

The IHWO Board of Directors is made up of the Executive Director, 6 elected directors of affiliate schools within the International House network and 2 two members of the International House Trust. It meets three times per year to discuss on policy, financial and strategic matters.

The current Board of Directors members are:

  • Ariel Lopez, IH Mexico
  • Norman Renshaw, IH Intuition
  • Val Hennessy, IH Bristol
  • Janet Sinclair, IH Braga
  • Wendy Germann, IH Zurich-Baden
  • Monica Green, Executive Director IHWO/IH Torres Vedras
  • Steve Brent, IH Trust
  • Simon Greenall, IH Trust