- Date: Friday 20th June
- Time: 14:00 UK time
- Presenter: Nicola Lutz, No Fluff
EXCLUSIVE EVENT FOR IH MEMBERS
Join International House and Nicola Lutz for the “You had me at ‘Hello’: How a 5-star first impression helps you close more enrolments” webinar.
Nicola will show how ‘closing’ a booking starts the moment you connect. It’s not just about the final ask— it’s about setting yourself up for the “yes” from the very first impression.
Discover how to build trust early, spot buying signals, and use simple, effective closing techniques that feel natural, not pushy. Because a great close begins long before you ask the question. Let’s get comfy with it!
About the Speaker
Nicola Lutz is a sales trainer & mentor for the education sector, a keynote speaker, and owner of No Fluff. With 29 years in the international education sector, Nicola has helped schools, agents, and teams boost enrolments without the awkward sales scripts. She’s a Fellow of the Institute of Sales Professionals, Director of StudyTravel, and the mastermind behind the sold out No Fluff Fest. An Amazon bestselling author, Nicola is known for her practical, no-nonsense advice that makes ‘sales’ feel easy and appropriate in an education setting. When she’s not talking follow-ups or perfecting the
art of the close, she’s probably scouting out the best coffee.
