Customer Journey Mapping Workshops

10-15 February 2022
14:00 to 09:00

This webinar will be held on Thurs 10th Feb 2pm (UK) and repeated Tues 15th Feb 9am (UK),  If you can't make either, a recording will be available after. 

If any IH schools would like a bespoke customer mapping workshop, please get in touch with Beccy ( and we'll arrange it! 

Delivering an improved customer experience means understanding things from your customer's perspective. 

This interactive workship will be a practical exercise in understanding the customer journey of one of your customer personas. 

This webinar is intended for Directors, Marketing teams and Operations teams. It will take the format of an interactive workshop. 

In order to prepare, and make it more valuable for you, please register with the details below. 

Follow up Sessons

Following on from this session, there are the following wokshops: 

Please Register